Legal & Support Hub
Cookie Policy
JoyAvatar — A platform by JoyScore Inc.
Effective Date: April 19, 2026
Last Updated: April 19, 2026
Version: 2.0
This Cookie Policy explains how JoyScore Inc. ("we", "our", "us") uses cookies and similar tracking technologies on JoyAvatar ("Service"). It should be read alongside our Privacy Policy.
Table of Contents
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function, improve user experience, analyze usage, and deliver relevant content. Similar technologies include local storage, session storage, pixel tags, web beacons, and software development kit (SDK) identifiers.
2. Types of Cookies We Use
2.1 Essential (Strictly Necessary)
Required for core functionality such as login, security, and session management. These cannot be disabled without breaking the Service.
2.2 Performance & Analytics
Help us understand how users interact with JoyAvatar so we can improve performance and features.
2.3 Functional
Remember your preferences — language, theme, avatar settings — for a smoother return experience.
2.4 Advertising & Marketing
Used, with your consent, to measure campaign effectiveness and deliver relevant content. JoyAvatar does not serve third-party behavioral ads inside the avatar creation experience.
3. Detailed Cookie Inventory
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| ja_session | Essential | Session authentication | Session |
| ja_csrf | Essential | CSRF protection | Session |
| ja_prefs | Functional | Remember UI preferences | 12 months |
| ja_consent | Essential | Store cookie consent choices | 12 months |
| _ga, _ga_* | Analytics | Google Analytics (if enabled) | Up to 24 months |
| ja_studio_state | Functional | Preserve Studio editor state | 30 days |
| ja_ab | Analytics | A/B experiment bucket | 90 days |
| ja_mkt | Advertising | Campaign attribution | 30 days |
Exact cookie names and durations may vary. Full live list is visible in the cookie consent dashboard.
4. Third-Party Cookies
We may allow vetted third parties to place cookies for analytics, support, and payment processing. Common providers include:
- Analytics: Google Analytics, PostHog (or equivalent, self-hosted where possible)
- Support: Intercom / Zendesk
- Payments: Stripe, Razorpay
- CDN & Security: Cloudflare
These third parties have their own privacy and cookie policies. We require them to meet contractual data protection standards.
5. Managing Cookies & Consent
We provide a cookie consent banner on first visit allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences by category (Essential, Performance, Functional, Advertising)
You can revisit your preferences at any time:
6. Browser-Level Controls
Most browsers let you block or delete cookies. Visit your browser's help documentation:
Note: Blocking essential cookies may prevent you from logging in or using key features.
7. Do Not Track Signals
Some browsers transmit "Do Not Track" (DNT) signals. There is no common industry standard for responding to DNT. We honor Global Privacy Control (GPC) signals where applicable, treating them as a valid opt-out of "sale/sharing" under CCPA/CPRA.
8. Consent & Legal Basis
- EU/UK (ePrivacy + GDPR): Non-essential cookies require prior opt-in consent.
- California (CCPA/CPRA): Right to opt out of "sale/sharing" via GPC or our link.
- India (DPDP Act): Consent is obtained in a free, specific, informed, unambiguous manner.
- Rest of World: We apply the strictest applicable standard by default.
9. Updates to This Policy
We may update this Cookie Policy from time to time. Material changes will be notified via the Service or email.
10. Contact
Questions about cookies: privacy@joyscore.com
End of Cookie Policy
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